Back office live dispatch services
Devoted team for
- Virtual Live dispatching, member care, driver assistance
- Day before pre-emptive calling to drivers and members to minimize No Shows
- Broker trip inquiry handling
Onboarding
After you've chosen to work with us, it's an ideal opportunity to acquaint you with your Customer Success Team. The time has come to start constructing your organization in NEMT Platform. We'll begin with a tweaked, multisession, instructional class with your Customer Success Manager. We help you input your genuine information and ensure that you comprehend all you require to take your business to the following level.
Dispatching
As the business grows, dispatching becomes a big problem. Hiring resources for proper dispatch can be a big expense on your payroll. Our highly trained and committed team is fully capable of handling everything from booking to dispatching.
Billing
Nemt companies save not only time but money with our billing services and strategies.
Live Support
Indeed, even the best, most grounded, organizations need some additional assistance sometimes. Maybe somebody on your staff may require preparing utilizing a piece of the framework they have not utilized previously. Here's the place where our help group can hop in to help field your hands on inquiries so you find a workable pace rapidly. Utilize the composed and video assets accessible all day, every day in the online NEMT Platform institute.
Claims & Auditing
Taking care of claims auditing is a proactive way to impact the bottom line of the business. Our team specialises in handling rejection of claims by brokers and filing claims for full reimbursements where possible.