Scale Your Brokerage with Our NEMT Broker Panel
A Complete Digital Distribution Platform for NEMT Brokers
Streamline non-emergency medical transportation with a platform that handles trip creation, member databases, user roles and cancellations—all in one dashboard. Our state-of-the-art distribution center auto-assigns loads to nearby companies, real-time tracking keeps you informed and built-in analytics drive efficiency.
An Automated Traffic Management System (ATMS) interact with leading NEMT Brokers
Seamless Management and Distribution
Designed for efficiency, the Broker Panel offers all the features brokers need to connect with providers, manage trips and ensure smooth transportation services.
From company enrollment to fare configuration, the onboarding feature centralizes every step, ensuring providers join the network quickly while brokers maintain full control over quotas and compliance.
Maximize Your NEMT Operations with Advanced Features
-Simplify Scheduling, Tracking and Reporting
With the NEMT Broker Panel, streamline trip management, provider coordination and compliance, enhancing service reliability and client satisfaction.
- Instant Match with Nearby Providers. Automatically connect trip requests with the nearest available providers using real-time geolocation, vehicle type and availability criteria.
- Geolocation-Based Assignment. Ensure minimal wait times and higher efficiency by assigning trips based on the closest provider's location.
- Manual & Auto Trip Distribution. Distribute trips manually or configure automated distribution based on customizable parameters and logic.
- Marketplace & Farmout Distribution. Leverage an open marketplace to offer trips to third-party providers when needed.
- Standing Order Management. Easily schedule and manage recurring trips for members with regular transportation needs.
- Live Trip Tracking & Status Updates. Monitor every trip live—track driver location, estimated time of arrival (ETA) and current status in real time.
- At-a-Glance Operational Overview. Access a single dashboard view showing trip counts, provider statuses, key alerts and overall activity summaries.
- Trip Detail Management. View and edit trip details including reassignment, provider changes, and special instructions.
- Trip Status Lifecycle. Monitor and manage trips across all statuses: Assigned, Unassigned, In Progress, Completed, Cancelled and Archived.
- Minimize Travel Time & Costs. Use automated route optimization tools to cut down on mileage and improve trip efficiency.
- Track Provider Success Rates. Evaluate provider performance using KPIs such as on-time rate, completed trips, cancellations and more.
- Trip Statistics & KPIs. Instantly see key performance indicators for each provider, including number of trips completed, missed, returned, or unassigned.
- Automated Trip Confirmation. Automatically confirm assigned trips with providers to reduce no-shows and increase reliability.
- Manual Trip Creation & Intake. Create trips manually or parse trip requests via file upload/API integration with healthcare providers.
- Trip Authorization Checks. Confirm transportation eligibility and trip details directly with funding or healthcare sources.
- End-to-End Onboarding Workflow. Review, approve, or decline company sign-up requests including driver and vehicle documentation.
- Company Management. Add, edit and view company profiles. Set permissions, update fare structures and manage thresholds.
- Expiration Reminders. Get notified for expiring driver licenses, vehicle registrations, and insurance documents.
- User Account Management. Add users, assign roles and configure access control for internal and provider staff.
- Roles & Permissions. Control system access with customizable user roles to ensure secure operations.
Testimonials
Discover Why They Love Us
“We have been in business since 2016. We have tried multiple dispatching systems and none compare to NEMT Platform. This system is amazing, we are very satisfied with with the technology this software offers. Very user friendly and easy to navigate, makes our job much easier.”
“NEMT Platform has been a tremendous help in taking my business to new levels. Using their solution, I have been able to offer NEMT compliant services to some of the largest insurance brokers in Indiana State. Apart from the technical product, their support has been awesome all along.”
“We tried multiple solutions before coming onto NEMT Platform. Some allowed good dispatching but the billing and execution of trips was a tough nut to crack. We found the applications very driver friendly with accurate data being taken at every important step and then reflected back in the panel. The ability to see our business financials breakdown via brokers, corporate clients, dispatch jobs is simply awesome.”
“NEMT Platform has simplified my dispatching process and allowed me to focus on growing my business.”
“Simple, flexible and unconditionally covering every options a user can think of. Absolutely awesome an ALL IN ONE medium for Transport Providers, Dispatchers, Drivers and Account Holders.”
“NEMT Platform is a must-have for any NEMT provider looking to improve their operations. The app's comprehensive features and user-friendly interface have helped us increase our efficiency and reduce costs. We highly recommend NEMT Platform to any NEMT business looking to stay competitive in today's market.”
“NEMT Platform has transformed the way we manage our transportation services. With features like real-time vehicle tracking and automate route planning, our operations have become more efficient and effective.”
“We've been using NEMT Pro app for a few months now and we're already seeing the benefits. The app's automated dispatching and billing features have helped us save time and reduce errors, while the real-time tracking and communication features have helped us provide better service to our clients.”
“I came to know about Nemt Platform at a conference. I contacted the team and explained my requirements. They had a matching solution ready but they didn't hesitate to modify some of the features according to our needs. I am impressed by their professionalism and highly recommend NEMT Platform to any NEMT business looking to take their operations to the next level.”
“NEMT Platform has been an absolute lifesaver for my business. They're always available an forever working to improve the customers experience! I must add they helped me to recover thousands of dollars in claim submissions lost though another software company. Thank you NEMT Platform!”
“This app helped me streem line my entire business. thanks for such a comprehansive NEMT solution 5 stars.”