One Smart Platform for All Your NEMT Needs
AI-powered provides cloud-based software for your dispatch, scheduling, and billing. It handles your trip schedules and finds the best routes. The system manages your EDI billing and connects with brokers like Modivcare, MTM and Call the Car. You save 4 to 5 hours every day. This helps you grow your business and handle more trips.
Streamline Your NEMT Operations
Streamline your NEMT services with our advanced dispatch software. Automate scheduling, improve routes and manage billing effortlessly, integrated with top brokers like Modivcare and MTM. Enjoy real-time tracking and dedicated support for enhanced efficiency and patient satisfaction.
Learn more about Provider Panel
Our Impact by the Numbers
- Customer Satisfaction Rate
- 70%
- Satisfied Providers
- 300+
- Trips Managed Monthly
- 1M+
- Integrations with Leading Healthcare
- 40+
An Automated Traffic Management System (ATMS) interact with leading NEMT Brokers
Why NEMT Platform Works for You
NEMT Platform plans routes using AI to automate complex dispatch, scheduling, and billing tasks for non-emergency medical transportation providers. The system reduces manual workloads by up to 66 percent; it integrates directly with brokers like ModivCare, MTM, and Call the Car to eliminate billing disputes and speed up reimbursements from payers.
Get StartedSave Time and Reduce Miscommunication
Minimize scheduling conflicts and wasted time with real-time visibility for dispatchers, allowing instant trip matching with available drivers.
Real-Time Location Data & Mileage Calculations
Our advanced mapping software provides live location updates, mileage calculations and ETAs, ensuring efficient trip planning.
Automated, User-Friendly Scheduling
Eliminate scheduling errors with smart algorithms and brokerage importers, making trip validation and planning fast and reliable.
AI-Powered Route Optimization
Using AI, our system proposes the most efficient routes while allowing manual adjustments for flexibility in handling complex routes.
Seamless Billing for Faster Payments
Automate billing processes to reduce errors and minimize denials. Our platform supports brokers billing, EDI, CMS-1500 and more for diverse payers.
Monitor Driver Safety in Real-Time
Enhance safety with AI-powered in-cab coaching, promoting safe driving habits by detecting and addressing risky behaviors.
Proven Results. Real Change.
How NEMT Providers Scale, Save and Succeed
NEMT providers scale and succeed by using automation to handle complex scheduling and compliance requirements. Our success stories show how industry leaders use NEMT Platform to increase monthly trip volumes, reduce call center loads by 40 percent, and achieve 99 percent claim approval rates through integrated billing and real-time driver tracking.
Aerotranscare, a trusted NEMT provider, sought a comprehensive digital solution to meet rising transportation demands, enhance service efficiency and improve patient satisfaction. Their partnership with the NEMT Platform marked a pivotal shift toward automation, scalability and quality-driven operations.
Green Med Trans Inc, a rapidly growing NEMT provider, turned to the NEMT Platform to modernize operations and expand their service footprint. By leveraging automation and real-time data, they achieved significant operational improvements and enhanced the patient transportation experience.
Helping Hands Transportation, a mission-driven NEMT provider, partnered with the NEMT Platform to deliver consistent and compassionate transport for vulnerable populations. Focused on compliance and reliability, they leveraged digital tools to improve trip coordination and ensure dependable care delivery.
Seamless Integration with Premium NEMT Brokers
Seamless API Integration with Modivcare, MTM, Call the Car, and More
Our NEMT Platform offers premium technology integration with leading brokers like Modivcare, MTM, Call the Car, and others. Eliminate the hassle of manual data transfers, streamline operations, and ensure a smooth experience for your team and members. Connect instantly with trusted brokers and manage trips directly from our platform.
Learn more about Broker Integration
Integrated Tools That Work Together
All your essential tools connected for smoother daily operations.
NEMT Platform connects your dispatch, billing, maps, and communication tools in one secure dashboard. We integrate directly with major Medicaid brokers like ModivCare and MTM; additionally, we sync with Call the Car, Google Maps, and QuickBooks. This unified system eliminates manual data entry and ensures your records remain organized and responsive for audits and reimbursement.
Proven, Trusted and Loved
NEMT Platform is a field-tested NEMT dispatch software trusted by 300+ providers managing over 1 million trips monthly. Our system integrates with 40+ brokers and maintains a 70% higher partner satisfaction rate compared to manual systems. We are certified by ProviderTrust and CDFA, ensuring full HIPAA compliance and SOC 2 Type II security standards.
Success Stories from Clients
Inspiring words from our valued clients.
It has been great working with you guys .. You very flexible on our request and concerned .. it has been a dream come through for me has company owner to be part of this app development, you never questioned our team on our request.. it works well for Colorado minimum requirements on claim submission documentation.. Easy to use and reliable..my drivers love it. I can write a novel .. Keep up the good work
Haron
Owner, Peak Elite Medride
I've been with NEMT PRO since its inception and I truly love it. A heartfelt thank you to the entire team for making our lives so much easier!
Karina
Owner, Helping Hands Transportation
NEMT Pro helped me build a customizable software that met all my needs. They have been extremely helpful and the support has been amazing.
Paige Warren
Manager, CornerStone Healing Center
NEMT Platform is amazing. For a team that runs over 300 legs daily to have the support of their team is a breath of fresh air. One of my biggest issues before utilizing them was billing. They handle that process with ease ensuring all claims are filed timely and fix errors as needed quickly to ensure timely payments. In addition, the drivers love the app. It’s user friendly and helps them to navigate around with ease! Thanks team for all your hard work daily.
Raquel Purvis
Owner, Goodwill Transportation Services
I started using Nemt Platform form over year ago and since then we have double our company trip volume. With Nemt we have been able to save time, energy and efficiency and revenue. They have really been a blessing to our company and employees. Their customer service and billing department are excellent in helping their clients build an excellent transportation company.
fred potts
Owner, FPE LLC
This Dispatch software is the best always updated. Network is never down always quick to respond and import trips to our portal thank you NEMT platform!
Ken Moreland
Owner, Diamonds Medical Transportation
Being a small operator in Virginia area, most solutions in the market contained too many features & options and I didn't know how or which ones to use. Nemt Platform has been a blessing as I can plan my business operations in advance and it saves me a lot of time and energy.
Raza
Owner, Aerotranscare
I have been with NEMT for quite some time now and I can confidently say that they go above and beyond to ensure that our company runs smoothly in all aspects. Their dedication and attention to detail make a significant difference in our operations. Highly recommended!
Kristen Sardin
Owner, Upfront Trans
Discover the platform trusted by NEMT professionals nationwide.
Frequently asked questions
- What is NEMT Platform?
NEMT Platform is a cloud-based dispatch, scheduling, and billing software for non-emergency medical transportation providers, brokers, and transportation companies. It centralizes trip management, route planning, driver tracking, and EDI billing in one system; it integrates with major brokers like ModivCare, MTM, and Call the Car.
- Who can use NEMT Platform?
NEMT Platform is designed for NEMT providers, brokers, transportation companies, and corporate clients who coordinate medical transportation. It includes separate panels for providers, brokers, and corporate accounts, plus a driver mobile app and member care portal; this makes it suitable for operations of any size.
- How does NEMT Platform make daily operations easier?
NEMT Platform automates the most time-consuming NEMT tasks; trip scheduling, route planning, and billing; reducing manual workload by up to 66%. Dispatchers get real-time driver visibility, drivers receive clear route instructions, and billing is submitted automatically, cutting errors and speeding up reimbursements.
- Can NEMT Platform connect with major NEMT brokers?
NEMT Platform integrates directly with ModivCare, MTM, Kaiser Permanente, Call the Car, and VectorCare. Trip data syncs automatically into the dashboard; this eliminates manual data entry and reduces billing disputes with broker-specific EDI and CMS-1500 claim formats.
- How does billing work in NEMT Platform?
NEMT Platform automates NEMT billing by generating, formatting, and submitting claims automatically. It supports EDI, CMS-1500, and broker-specific billing formats. Providers can track pending claims, paid claims, and disputes in real time; users report a 99.2% claim approval rate.
- How does AI improve the NEMT experience?
NEMT Platform uses AI to plan routes, auto-assign drivers based on location and availability, and monitor driver safety in real time. Its AI Receptionist, Olivia, handles inbound calls, books trips, and provides ride updates; this reduces call center load by up to 40%.
- Is there a mobile app for drivers?
NEMT Platform includes a dedicated driver mobile app. It shows real-time trip assignments, navigation, pickup and drop-off instructions, and live status updates. The app syncs with the dispatch panel instantly; reducing miscommunication and improving on-time pickup rates.
- What is NEMT software?
NEMT software is a platform that helps non-emergency medical transportation providers manage dispatch, scheduling, routing, and billing operations. It replaces manual spreadsheets and phone-based coordination with automated systems that connect drivers, dispatchers, brokers, and patients in real time.
- What is the best NEMT dispatch software?
NEMT Platform is a leading NEMT dispatch software used by 300+ providers managing over 1 million trips monthly. It offers real-time dispatch, AI-powered route planning, broker integration with ModivCare, MTM, and Call the Car, automated billing, and a driver mobile app; all in one HIPAA-compliant, SOC 2 certified system.
- How much does NEMT software cost?
NEMT Platform pricing is based on fleet size and feature requirements. Plans are available for small operators, growing providers, and enterprise fleets. Pricing details are available at nemtplatform.com/pricing; a free demo can be scheduled to assess the right plan for your operation.
- Does NEMT Platform integrate with ModivCare?
Yes. NEMT Platform integrates directly with ModivCare, automatically importing trip data into the dispatch dashboard. This eliminates manual trip entry, reduces errors, and ensures billing is submitted in ModivCare’s required format; this speeds up reimbursement timelines for NEMT providers.
- Is NEMT Platform HIPAA compliant?
Yes. NEMT Platform is HIPAA-compliant and SOC 2 Type II certified; it meets federal standards for handling protected health information. It is also certified by ProviderTrust and CDFA for compliance with NEMT-specific regulatory requirements.
- What is an NEMT broker integration?
An NEMT broker integration is a direct software connection between a transportation provider’s dispatch system and a Medicaid broker like ModivCare, MTM, or Call the Car. It allows trip assignments, member data, and billing claims to sync automatically; eliminating manual data entry and reducing errors.
- How does NEMT billing work?
NEMT billing is the process of submitting transportation claims to Medicaid brokers or insurance payers for reimbursement. Claims are formatted as EDI files or CMS-1500 forms and must include trip documentation, driver credentials, and pickup and drop-off verification. NEMT Platform automates this entire process.