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-Insights, Tips and Industry Updates
Explore the latest insights, updates and practical guidance for success in the NEMT industry.
Manual Dispatch vs. Automated NEMT Dispatch: What You Need to Know
Manual dispatch gives you personal control—but it’s slow, error-prone, and hard to scale. Automated NEMT dispatch harnesses AI and real-time GPS to cut costs, boost on-time performance, and handle higher trip volumes with ease. Explore how each approach stacks up and which model delivers the best ROI for your fleet.
Why Most NEMT Companies Struggle with Cancellations and How to Fix It
NEMT companies lose thousands monthly to cancellations, but the problem is fixable. Discover why 15-30% of trips get cancelled and learn proven strategies that reduced one provider's cancellation rate from 28% to 12% in just six months. From automated reminders to predictive analytics, get actionable solutions that boost profits and improve patient care.
Training Your NEMT Team for Success: Building a Reliable and Patient-Centered Workforce
The Non-Emergency Medical Transportation (NEMT) industry is all about trust, safety, and consistency. Behind every successful NEMT operation is a team of well-trained professionals—from dispatchers and drivers to customer service reps and compliance officers. As demand grows and regulations evolve, investing in comprehensive training is no longer optional—it’s a business necessity.
Eliminating Deadhead Miles: How to Maximize Revenue Per Trip in Your NEMT Business
Deadhead miles—empty return trips where a vehicle is not carrying a passenger—are one of the biggest inefficiencies in the Non-Emergency Medical Transportation (NEMT) industry. These empty miles drive up fuel costs, reduce overall fleet productivity, and ultimately eat into your revenue. However, with the right strategies and technology, NEMT providers can minimize deadhead miles, optimize fleet efficiency, and increase revenue per trip.
Beyond Spreadsheets: Why Modern NEMT Businesses Need Dedicated Software
Non-Emergency Medical Transportation (NEMT) providers operate in a highly regulated and dynamic environment where efficiency, compliance, and automation are critical for success. While spreadsheets may have been sufficient for managing trips and billing in the past, they now pose serious scalability, compliance, and operational challenges.
Managing Risk in NEMT: Protecting Your Business from Accidents and Liabilities
Non-Emergency Medical Transportation (NEMT) providers face various risks, including accidents, compliance violations, and operational inefficiencies. As an essential service connecting patients to healthcare facilities, ensuring safety, liability protection, and regulatory compliance is paramount to sustaining a profitable and legally compliant business.
Winning NEMT Contracts: Crafting Proposals That Stand Out from the Competition
Securing Non-Emergency Medical Transportation (NEMT) contracts is a crucial step in expanding business opportunities, increasing trip volume, and building long-term partnerships with healthcare providers and insurance payers. However, competition for these contracts is fierce, and a well-structured, data-driven proposal is essential to stand out.
HIPAA Compliance in NEMT: A Practical Guide for Protecting Patient Data
Ensuring HIPAA compliance is a critical responsibility for non-emergency medical transportation (NEMT) providers. As transporters of protected health information (PHI), NEMT businesses must adhere to strict regulations to safeguard patient data, prevent breaches, and maintain compliance with federal laws.
Data-Driven Decision Making in NEMT: Leveraging Analytics for Improved Performance
The Non-Emergency Medical Transportation (NEMT) industry is rapidly evolving, and providers who rely on data-driven decision-making are better positioned to optimize operations, improve efficiency, and increase profitability. The ability to analyze trip performance, driver efficiency, cost metrics, and patient transportation trends is essential for making informed business decisions.
NEMT Software Pricing: A Guide to Understanding Costs
Running a Non-Emergency Medical Transportation (NEMT) business comes with challenges, from managing trip schedules to ensuring timely billing and compliance with regulations. Many providers still rely on manual processes, leading to inefficiencies, increased costs, and missed opportunities for growth.